Privacy Policy

This statement sets out our policy relating to the collection and use of your personal information.

Your Personal Data

PlatinumHD Propvid Group Pty Ltd recognises your privacy is important and you have a right to control how your personal information is used.

We know providing personal information is an act of trust, and we take that very seriously.

Unless you give us explicit consent to act otherwise, the following policy will govern how PlatinumHD Propvid Group Pty Ltd handles your personal information and protects your privacy.

PlatinumHD Propvid Group Pty Ltd is committed to protecting your personal information and giving you choice in who can use your personal information and how it can be used.

We believe that our privacy policy not only complies with relevant laws but represents the best industry practice.

Collecting Personal Information

If you’re a Client, you will need to provide us with information like your email and mobile telephone number, to establish an account and set up a password. Only you know this password.

The first time you log in, the system will generate a new password. You can then change it once you log in.

In the event you misplace it, log-in again and click re-send. The system will generate a new password.

Whenever you visit our site, our servers automatically record information about your usage such as the time of the visit, duration and the pages you visit.

This is intended to help us to understand what parts of our website our users enjoy the most.

The information we collect about you remains anonymous, and we do not link it to any other personal information.

If you do not want us to retain any information at all, even in an anonymous form, you can use the Preferences on your browser program to remove all cookies and set the browser not to accept cookies in the future.

Preserving Your Privacy

Surveys show that most internet users are concerned about their privacy, want to keep control of their personal information, and do not trust many of the web sites which they visit.

In fact, research shows around a third of internet users give false information online rather than saying who they really are.

PlatinumHD Propvid Group Pty Ltd understands that even with our privacy policy, some people still will not feel comfortable disclosing their personal information.

Use Of Cookies and Applets

Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes.

Most Web browsers are set to accept cookies. However, if you do not wish to receive any cookies you may set your browser to refuse cookies. In some instances this may mean you will not be able to take full advantage of parts of the website.

The use of cookies can enhance your enjoyment of the web and streaming experiences provided by PlatinumHD Propvid Group Pty Ltd, because they can help personalise your experience of our website.

Cookies can provide us with aggregated information on how people use our websites, which helps us to keep improving our website.

Cookies in and of themselves do not personally identify users, although they do identify a user’s web browser.

The cookies simply contain a unique identifier which help us to know what our customers find interesting and useful on our website, almost like a continuing questionnaire.

Using and Disclosing Your Personal Information

PlatinumHD Propvid Group Pty Ltd will not use or disclose any information about you without your consent, or access your communications on our websites, unless:

  • Required by law.
  • We believe it necessary to provide you with a service which you have requested.
  • To implement our terms of use.
  • To protect the rights or property of PlatinumHD Propvid Group Pty Ltd, any PlatinumHD Propvid Group Pty Ltd user, or any member of the public.
  • To lessen a serious threat to a person’s health or safety.

PlatinumHD Propvid Group Pty Ltd and its affiliated offices (In the United States and Canada) recognise the trust you place in us when you give us personal information.

In order to operate the website or deliver a service you have requested we may sometimes share your personal information with an affiliate or with a service partner.

We will not give any of your personal information to advertisers or any other organisation without your express consent.

Storage and Security of Your Personal Information

PlatinumHD Propvid Group Pty Ltd endeavours to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date.

Your information is stored on secure, independent servers that are protected in controlled environments. 

In addition, our employees, affiliates and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by PlatinumHD Propvid Group Pty Ltd.

However, PlatinumHD Propvid Group Pty Ltd will not be held responsible for events arising from unauthorised access to your personal information.

You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the PlatinumHD Propvid Group Pty Ltd website.

Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

If you have any questions or concerns around your privacy, please contact